Return Policy
We offer a 10-day ‘buyer’s remorse’ return policy on brand new purchases. Unopened boxes can be returned with no questions asked within the 10 day period from purchase.  We can only refund the original purchase price, shipping and handling fees are nonrefundable.
Opened product can be returned within the 10 day period but must be in like new condition and working order and not have been operated nor activated (subject to our discretion). Opened boxes will incur a 20% restocking.
Activated units are not returnable. Special Order items are NOT returnable.
All software, care codes, shield codes or insurance codes are non-refundable & not returnable.
After the 10 day period, all new sales are final.
Any defective merchandise needs to be reported to Blue Skies Drone Rental within ONE business day of receipt of the order, and must be verified by Blue Skies Drone Rental.
Shipping and shipping costs are the responsibility of the customer.
The above policy does not apply to used purchases or to drone rentals.
Rentals are governed by the drone rental lease agreement.
For used product sales, product can be returned within 3 days from delivery but will incur the equivalent rental fee as posted for the equipment for that time period. Any defective merchandise needs to be reported to Blue Skies Drone Rental within 1 business day of receipt of the order, and must be verified by Blue Skies Drone Rental. Â Following 3 days after delivery Used drone sales are final.
Warranty Policy
For new purchases, standard manufacturer warranty applies. Customer must work with the manufacturer to get warranty service. We can facilitate warranty service for an extra fee.
For used purchases, we offer a 3 day warranty for manufacturer defects affecting functionality. Appearances, scratches are not reasons for return. Customer is responsible for all shipping costs associated with used products and used product returns..
Rentals are governed by the Drone Rental Lease Agreement.
Drone Rental Lease Agreement
Drone Rental Lease Agreement
All Shipped Rentals are subject to a 3-Day minimum.