CURRENT OPENINGS:
Sales & Technical Support Associate <– Apply Here
Position Description
This role will have multiple responsibilities including but not limited to:
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- Quickly develop technical knowledge of all our products to become a technical expert to actively sell product, rentals, and services and support customer inquiries through chat, email, phone and in person interactions.
- Flying, testing, maintaining, shipping, inventorying, and receiving product.
- Communicate with potential clients, understand their needs and recommend the right systems to them to meet their needs.
- Performing on and off site demos for clients
- Assist with website maintenance and marketing initiatives
- Assist with other retail & customer service responsibilities as assigned
- Depending on experience and initiative of the individual, lead positions may be a possibility.
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Qualifications
The successful candidate for this position will demonstrate an aptitude for understanding technical details of our products and work processes and be able to explain them to someone without the same understanding. This can be shown by previous work experience in a related industry and by presenting the following abilities:
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- Strong written & spoken communication skills
- People Oriented Individual
- Ability to work and think independently
- Flexibility to work any task assigned
- Technical aptitude and interest in technology
- Fast learner
- Strong MS Office, computer and typing skills
- High school diploma or equivalent
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The Following Skills Additional / Experience are a Plus
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- Sales & Cold Calling experience
- Technical sales
- Experience flying, testing, or repairing drones
- FAA Part 107 UAS Certification
- FAA Manned Pilot Certification
- Marketing
- Business / Entrepreneurship
- Website Development, Design & Maintenance
- Mechanic or Technician in any field
- CRM Experience
- Photo / Video Production & Editing
- Graphic Design, CAD, GIS, or other technical computer applications
- Willingness to travel.
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Pay
Pay depends on experience, ability to quickly learn our products and business, and effectiveness in generating sales of product, rentals & services, supporting customers, and ability and willingness to work whatever task assigned.
Location:
Prefer individuals willing to work out of our Centralia, WA office. Others considered on case by case. Travel and remote work may be an option depending on the individual.